Terms and Conditions
Overview
Hello and welcome to the Fitmore community! Because you are using a Fitmore website or
mobile app, you are reading these Terms. You may use a computer, mobile phone, tablet,
console, or other device to access the Platform, which we refer to as a “Device.” The standard
rates and costs of your service provider apply to your Device. These Terms establish a legally
binding agreement between you and Fitmore and its affiliates may also referred to as “Fitmore,”
“Platform,” “we,” “us,” or “our”) governing your use of the Platform. These Terms and
Conditions may also be regarded as Terms of Use, Terms of Services or Terms in this document.
Changes in Terms and Concepts
Because certain jurisdictions do not allow unilateral updates or modifications to consumer
agreements, this section may not apply to you. We reserve the right to change these Terms at any
moment. If we make a significant update, we will post a notice on the Platform or send you a
notification. Please read through any modifications and discontinue use of the Platform if you do
not agree with them. You will be regarded to have accepted the amended Terms if you continue
to use our Platform after we inform you of changes, unless prohibited by applicable law.
Terms of Sale
By making a purchase from us, you agree to the sale terms that apply in your country, location,
territory, zone, region, city or area.
Privacy Statement
Our Privacy Policy, which applies to your use of the Platform, covers the gathering and use of
personal information on the Platform. When you use our services, we may ask for personally
identifying information that can be used to contact or identify you. However, your name is not
the only kind of personally identifiable information. We may collect both the information
required when you register for the service and any other information you choose to submit. Your
name, email address, birthday, nationality, and gender may also be requested. We need return e-
mail addresses to react to your communications. We may collect information from you about the
services you require, such as marketing, advertising, logos, design identity, trust, or any other
service. Personal information and/or family/friend information comprise your "Contact
Information." We receive information on forms relevant to your initiatives, including but not
limited to personal information such as address, phone numbers, and e-mail addresses.
Usage of Information Collected from You
We use your personal information for the following reasons: to engage in or execute a contract
with you ("Contractual"), with your permission ("Authorization"), and/or to comply with our
legal responsibilities. In general, we do not make unauthorized disclosures; but, we may need to
share your personal information with third parties for the following purposes:
a. Product and service sales: We may be required to disclose your personal information with
other parties in order to provide services or products purchased from third parties on our
marketplace.
b. Collaboration with third-party service providers: We may contract with third-party firms
to perform specific duties on our behalf. Some examples include completing orders for
products or services, delivering items, analyzing data, aiding with marketing, processing
payments, distributing information, assessing and managing credit risk, and giving
customer assistance.
c. Business transfers: As our firm expands, we may sell or buy additional businesses or
services. In such transactions, customer information may be transferred with other
business assets.
d. Recognizing and reporting fraud and abuse.
e. We shall respond if a competent legal authority, such as an investigating agency,
demands your data.
f. For promotional purposes. Fitmore may utilise your material for marketing and
promotional objectives associated with the brand, such as wearing Fitmore products or
services, and may publish it on the Platform or its social media accounts.
Our Security Measures
We have put in place the essential safeguards to prevent your personal information from being
accidentally lost, used or accessed in an unauthorized way, modified, or disclosed. Furthermore,
access to your personal data is restricted to employees, agents, contractors, and other third parties
with a valid business need to know. They will only process your personal data if we instruct
them to, and they are bound by a duty of confidentiality. Remember that no internet security
system is entirely secure, but we try our best to keep your data as secure as possible.
Amateur Athletes Notice
You must ensure that your activity on the Platform does not jeopardize your status as an amateur
athlete. Please confirm the rules that apply to you with your amateur athletic organization.
Fitmore is not responsible or accountable for your ineligibility as an amateur athlete as a result of
your usage of the Platform.
GROUND LAWS AND RULES
a. Eligibility Criteria:
You may only use the Platform if you are of legal age in your country or have permission from
your parent or guardian. Certain Platform services may have age limitations in different
countries. If you detect a minor utilizing our services, please notify us and we will take the
required actions. By using our services, you agree that you are of legal drinking age and are
legally authorized to do so. We accept no responsibility if you do not eligible for our services
under this clause.
Our services are not meant for minors or children who are not legally permitted to access them.
We fully state that we will not be held liable for any such loss or damage. If a user discovers
such minimal usage, he or she must contact us, and we will take the necessary steps to prevent
such entry.
b. Release:
No failure to exercise, or delay in exercising, any right or power granted hereunder by either
party shall be construed as a waiver thereof, nor shall any single or partial exercise of any right
or power granted hereunder prohibit subsequent exercise of that or any other right granted
hereunder. If this Agreement and any relevant purchase or other conditions conflict, the contents
of this Agreement will take precedence.
c. Registration Procedures:
When you sign up for an account with us, you agree to the following:
i. Please provide us with registration information that is accurate, up to date, true, and current.
ii. Maintain the privacy of your registration. Please do not register more than once. Duplicate
registration is not permitted.
iii. You may not establish an account on behalf of another person or transfer your account to
another person without our prior authorization.
iv. Keep your username, password, and other login information safe, and don't let anybody else
use your account.
It is your responsibility to notify us promptly of any unauthorized use of your Fitmore account.
You are liable for anything that occurs through your account, with or without your knowledge.
Every use of your account will be considered personal.
d. Liability Restrictions:
WE DO NOT WARRANT THAT THE SITE WILL BE ERROR-FREE OR THAT IT AND ITS
SERVER ARE FREE OF COMPUTER VIRUSES OR OTHER DETRIMENTAL MATERIAL.
WE SHALL NOT BE LIABLE FOR ANY DAMAGES OR COSTS RESULTING FROM
YOUR USE OF THE WEBSITE OR THE SITE CONTENT, INCLUDING, WITHOUT
LIMITATION, THE NEED FOR MAINTENANCE OR FIXING BUGS OR INFORMATION.
THIS WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AT YOUR OWN
RESPONSIBILITY," WITHOUT ANY WARRANTIES OF ANY KIND. WE DISCLAIM ALL
WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY AND NON-
INFRINGEMENT OF THIRD PARTY RIGHTS, TO THE FULLEST EXTENT PERMITTED
BY LAW. WORK HARD TO PROVIDE COMPLETE AND CORRECT INFORMATION ON
ITS PAGE. WE OFFER NO WARRANTIES ABOUT THE CONTENT, PRODUCTS,
SOFTWARE, TEXT, GRAPHICS, OR LINKS' ACCURACY, ACCURACY,
COMPLETENESS, OR PROMPTNESS.
e. Disclaimer:
IN NO EVENT SHALL WE, OUR AFFILIATES, OR ANY THIRD PARTIES MENTIONED
ON THE SITE BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING,
WITHOUT LIMITATION, INCIDENTAL, INDIRECT, CONSEQUENTIAL OR PUNITIVE
DAMAGES, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR
BUSINESS INTERRUPTION) RESULTING FROM THE USE OR INABILITY TO USE
MATERIAL, ADVICE, GUIDANCE, OR SERVICES ON THIS SITE OR SITES LINKED TO
THIS SITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER
LEGAL THEORY, AND WHETHER OR NOT WE ARE ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES.
f. Offerings Disclaimer:
The Platform may incorporate elements that encourage physical exercise, nutrition, or overall
well-being. They are provided just for informative reasons and are not meant to provide medical
advice or services, or to be used for diagnosis or therapeutic purposes. Before engaging in any
physical activity, consider the dangers and speak with your doctor. Never dismiss expert medical
advice or put it off due of anything you saw on the Platform.
To the maximum extent permitted by law, Fitmore is not responsible or liable for any injuries or
damages you may suffer as a result of your use of, or inability to use, the platform's features.
g. Content Ownership:
Except for User Content (described below), all content on our Platform is proprietary. Fitmore or
those from whom we license Content owns the content, which is protected by copyright,
trademark, patent, and other laws. Fitmore maintains all rights that are not clearly stated in these
Terms. We appreciate all of your comments, reviews, and suggestions about our services. You
acknowledge, however, that if you submit any reviews, comments, suggestions, ideas, notations,
conceptual frameworks, or other relevant data (collectively, the "Information"), you grant us the
irreversible, permanent right to use, change, publicly release, or remove the Information for any
purpose whatsoever, without compensation to you or the provider of the Information.
Fitmore owns, registers, and/or licenses all trademarks, service marks, and trade names. By
accessing or using the Platform or Content, you do not get a license or ownership rights to any
trademarks, service marks, or trade names. You agree not to modify or remove any ownership
notices contained in anything downloaded or printed from the Platform.
We grant you a limited, personal, non-transferable, non-sub licensable, and revocable license to
access and use such copyrights or copyrightable works exclusively for their intended purpose
and only for as long as we make such Content freely available to the public. You do not get
ownership rights to the Content, including any trademarks or other intellectual property included
in the Content, and all such Content is intended for personal, non-commercial use only. We
retain the right to monitor your usage and, at any time and for any reason, to change or cancel
this license or your access to the Content.
We reserve the right to delete any Content that breaches these terms or that infringes on our
intellectual property rights. We have not renounced any of our rights to the Content by granting
you this limited usage. Without our prior written permission, you agree not to use, copy, edit,
translate, display, distribute, download, transmit, sell, make derivative works of, or otherwise
exploit any Content, including User Content, unless it is your own User Content that you
legitimately put on the Platform. Unauthorized use of the Content may violate copyright,
trademark, or other intellectual property laws, and you might incur criminal or civil
consequences as a result.
h. Conduct of the User:
We are delighted to have you as a member of our community. Here are a few basic guidelines to
follow, and you must follow them as a part of our agreement.
1. You will not post, upload, publish, submit, or transmit any Content that: (a) infringes,
misappropriates, or violates a third party's patent, copyright, trademark, trade secret,
moral rights, or other intellectual property rights, or rights of publicity or privacy; (b)
violates, or encourages, any applicable law or regulation or gives rise to civil liability; (c)
is fraudulent, false, misleading, or deceptive; or (d)is defamatory, obscene, pornographic,
vulgar or offensive; (e) promotes discrimination, bigotry, racism, hatred, harassment or
harm against any individual or group; (f) is violent or threatening or promotes violence or
actions that are threatening to any person or entity; or (g) promotes illegal or harmful
activities or substances.
You will not do anything that might cause us or our users harm, including anything that
could disrupt damage, disable, tamper with, overburden, or limit the Platform's operation.
You will not change or bypass any Platform software or security technology.
You will not employ data mining, robots, scraping, or other similar data collection
methods. Unless otherwise specified, our Platform is a public space.
You will not upload any personal information on the Platform, whether it is yours or that
of a third party.
You will not seek personal information from other Platform users, nor will you send
unsolicited communications.
You will not engage with the Platform using automated technologies.
You will not pretend to be anybody or anything, including athletes, our employees,
personnel, workers, or contractors.
You will not attempt to probe, scan, or test the vulnerability of any of our system or
network or breach any security or authentication measures.
You will not send any unsolicited or unauthorized advertising, promotional materials,
email, junk mail, spam, chain letters or other form of solicitation to, through, or with any
assistance from, the Services.
Violate any applicable law or regulation; or
Encourage or enable any other third party to do any of the foregoing.
We shall have the authority to investigate and prosecute any of the aforementioned breaches to
the fullest extent of the law. We reserve the right to involve and work with law enforcement
agencies in pursuing users who breach these Terms. You acknowledge that while we have no
obligation to monitor your access to or use of the Services or Collective Content, or to review or
edit any Collective Content, we reserve the right to do so in order to operate the Services, ensure
your compliance with these Terms, investigate a complaint, or comply with applicable law or the
order or requirement of a court, administrative agency, or other governmental body.
We retain the right, at our sole discretion, to delete or deactivate access to any member Content
or collective Content that we deem to be in violation of these Terms or otherwise damaging to
the Services at any time and without prior notice. If we suspect criminal conduct, we retain the
right to fully comply with law enforcement and to involve and share information with law
enforcement, governmental agencies, or other oversight organizations.
i. Interactions by Users
We are not liable for your interactions with other Platform users or any loss or harm you may
experience as a result of these interactions, to the extent permitted by applicable law. When
engaging with other users (including individuals you do not know) on the Platform, you shall be
responsible and take measures. Consider investigating, bringing a companion, meeting in public
places, and informing someone of your plans before meeting someone face to face. Fitmore is
not required to become involved in any user disputes, although it may do so at its discretion.
The Platform, Content, and materials and items available through this Platform are offered "AS
IS." We make no guarantees of any kind, including those regarding the Platform's accuracy,
adequacy, usefulness, reliability, or otherwise. We cannot promise that the Platform will be
error-free or uninterrupted, that any faults will be repaired, or that the Platform is free of viruses
or other dangerous components.
Fitmore expressly disclaims all warranties, express or implied, regarding the Platform, Content,
User Content, and any products or services obtained or accessed through the Platform, including,
but not limited to, implied warranties of title, merchantability, fitness for a particular purpose,
and non-infringement, to the fullest extent permitted by law.
To the extent applicable legislation does not permit otherwise, you are entirely liable for any
damage to your Device as a consequence of accessing the Platform. We hope you enjoy and get
the most out of the Platform; but, no results are guaranteed.
j. Infringement on Copyright:
Please speak with your legal counsel before filing a notification with us since fraudulent claims
may result in fines. We have the right to cancel the accounts of Platform users who are found to
be infringing third-party copyrights. If you suspect your work has been inappropriately
transferred on the Platform, resulting in infringement, please report us with the following
information:
i. name, address, phone number, email address, and electronic or physical signature of the
copyright holder or the person authorized to act on his or her behalf;
ii. a description of the allegedly infringed copyrighted work;
iii. a description of where on the Platform the allegedly infringing content can be found;
iv. a written declaration that you believe the disputed use is not authorized by the copyright
owner, its agent, or the law; and
v. a declaration made under penalty of perjury (depending on relevant legislation) by you
that the above information in your notification is correct and that you are the copyright
owner or have authority to act on the copyright owner's behalf.
k. Third Party Links:
This Platform may contain connections to third-party websites. These links are given purely for
your convenience and do not constitute an endorsement by us of the material on those other sites.
We are not responsible for the quality of any linked sites and make no claims as to the truth or
completeness of contents on such websites. You do so with your own risk if you select to access
any third-party sites using connections from this Platform.
l. Termination:
Fitmore has the right to discontinue or alter any Fitmore Platform, member programme, product,
or service at any time and without warning.
Fitmore reserves the right, subject to applicable legislation, to cancel or suspend your account,
remove your profile or any of your User Content, and restrict your use of all or any portion of the
Platform at any time and for any reason. These Terms will apply even if your account is
cancelled or you cease using the Platform.
m. Liability Limitation/Indemnification
We want you to have pleasure on our Platform, but Fitmore also has to defend itself from any
harm you may bring. Certain restrictions or exclusions on obligations, legal warranties, and
remedies are not permitted in some countries, therefore these exclusions and limitations may not
apply to you.
You agree to indemnify, defend, and hold Fitmore and its affiliates, officers, directors,
employees, agents, licensors, and suppliers harmless from and against any and all claims, losses,
liabilities, expenses, damages, and costs, including, without limitation, legal fees, arising from or
relating in any way to your User Content, your use of Content, your use of the Platform, your
conduct in connection with the Platform or with other Platform users, or any violation of these
Terms and Conditions. You hereby fully and permanently release and discharge the Fitmore
Parties from any and all claims or causes of action you may have for damages connected in any
way to your use of the Platform, for yourself and on behalf of your heirs, estate, insurers,
successors, and assigns.
Contact Us:
If you have any questions or concerns about our Terms & Conditions, please contact us at any
time.
Copyright, trademark, patent, and other laws protect it.
Fitmore Owns All Rights.
Thank you for shopping at Fitmore!
We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.
Eligibility for Refunds and Exchanges
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at (refund@fitmore.app) and can send your item after confirmation.
Partial refunds are granted (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
Shipping.
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